Warranty Terms
We offer a 2-year warranty on all items except NIMH / LIPO batteries.
For NIMH / LIPO batteries, the battery manufacturers/suppliers provide a "functional warranty upon delivery" as the later handling and use cannot be verified, and defects are usually due to user error.
General Notes
- Flight Controller:
- Please check before soldering that the flight controller is functioning properly and can be updated without issues.
- For products that develop issues after several flights, it is generally difficult to obtain a warranty claim from the manufacturer, as crashes and interferences are inherent in FPV racing. Most manufacturing defects become apparent during the first flight.
Warranty Claims Registration
If a product shows a possible defect, please send an email with a photo or video as well as a detailed problem description to "contact@fpvracing.ch" for preliminary clarification. We will then review the case. Depending on the complexity and workload, or if clarifications with the manufacturer are necessary, the review may take a few days.
Direct Contact with Manufacturer
For handling technical issues for the following brands, please contact the manufacturer directly:
- Runcam: Runcam Support Portal | Runcam Contact
- Raceflight/FlightOne: FlightOne Support Page
Direct contact is usually faster in these cases, as no time is lost in mediation.