The most important at a glance:

Shipping Time

The delivery time from the time of order is usually 1-2 business days. For advance payments, shipping will only be processed once the amount has been received.

Items are carefully and securely packed and shipped via Swiss Post. We always strive to ship your order as quickly as possible. However, orders placed on weekends or public holidays will only be processed on the next business day.

Orders placed by 3:30 PM will be shipped the same day via Post Priority.

Please note that we are an online retailer and therefore do not have a physical store.

Shipping

Shipping fees for Switzerland/Liechtenstein:

Flat rate CHF 5.--, Post Priority (standard), Free shipping from CHF 300.--

Additional charge for Saturday delivery CHF 5.-- with tracking number.
(Small shipments under 200g and less than 5cm in height will still be sent as a Midi letter and will also arrive on Saturday, but without a tracking number.)

Registered mail on request + CHF 2.00

International shipping: on request

Payment

We only accept payments via PayPal, PostFinance (credit card, TWINT, Postcard), Sofort-Banking, advance payment (bank transfer), or purchase on invoice via Powerpay (see below).

SOFORT banking is the direct transfer method of Payment Network AG. With Sofort banking, you can conveniently initiate a transfer of the respective amount from your online banking account during the order process. We receive real-time confirmation of the transaction, allowing us to ship the goods immediately – so you receive your purchases faster. Sofort banking meets the high security standards of online banking and features TÜV-certified data protection.

Orders placed with advance payment must be paid within a maximum of 20 business days. If no payment has been received by then, the order will be canceled.

Purchase on Invoice (PowerPay, only CH / FL)

Purchases on invoice are handled by an external partner. The monthly invoice will be sent separately by mail in the following month by MF Group / PowerPay. Please note that an administration fee of CHF 2.90 applies per monthly invoice.

For more information about your invoices, visit www.powerpay.ch

Advance Payment

For advance payments, you can send us a confirmation of payment. Whenever possible, the goods will be shipped immediately. However, we point out that in the event of non-payment, this will be considered deliberate fraud and may be reported by our legal department. Therefore, we reserve the right to delay shipment until actual payment has been received in cases of suspicious payment confirmations.

Bank Details

IBAN: CH73 0900 0000 6049 9239 1
BIC: POFICHBEXXX

PostFinance AG
Mingerstrasse 20
3030 Bern
Switzerland

Please mention the order number in your transfer.